Buenau's Opticians, Inc.

I walked in for my first time with a prescription for my toddler and said toddler this afternoon. The staff was beyond patient with my tiny terror. I was surprised that an actual optometrist was assisting me with finding frames versus a sales person. Totally upfront and transparent about pricing. It was just everything you need but don’t ever expect from medical professionals/facilities anymore. I swear even the other customers were super nice. Great experience.

⭐⭐⭐⭐⭐ **Do yourself a favor and go to Buenau's before you go anywhere else.** I cannot say enough wonderful things about Buenau's Opticians! The service was absolutely exceptional. From the moment I walked in, I felt genuinely cared about as a person, not just another customer. I have a difficult eye situation, and they took the time, patience, and expertise to really understand my needs and find a solution that worked for me. The result? Contacts that work BEAUTIFULLY! I no longer need to switch between different glasses for driving and reading. It has made such a difference in my everyday life! Their knowledge, personal attention, and commitment to getting it right are truly outstanding. You just don't find this level of service very often anymore. I am so delighted with the experience and I couldn't recommend them more highly!

We had a great experience with them. From making sure our vision insurance covers their services, to picking out frames. They make the process go as smoothly as possible. Me and my husband found frames that we both liked because they had a bunch of options- from classic styles to new and trendy ones.

Love the doctors at Buenau's! They give me such confidence. They are knowledgeable, thorough, informative and empathetic. And I appreciate the machine they use that avoids having to get my eyes dilated.

I recently became a new patient, I went in for an eye exam and new contacts. The process of becoming a new patient was a breeze and the front staff were extremely helpful. I saw Pat for my eye exam. He went through the whole process and showed me pictures of my eye that they had taken. He explained all the parts of my eye and that everything was good. Mike then helped me to try new contacts that have been great for daily wear. Today I had an eye emergency and Pat was able to squeeze me in and help me out. I didn’t have to go into the weekend without help. I am extremely grateful for the service. What a great place to do business with!

I felt welcomed, respected, and genuinely cared for. The entire staff is incredibly kind, professional, knowledgeable, and attentive, and it is obvious that they truly care about their patients rather than simply treating every appointment like another transaction. The level of personal attention I received was exceptional. Everything was explained thoroughly and patiently, and I never felt rushed or pressured into making a decision. They took the time to listen to my concerns, answer every question I had, and make sure I understood my options. That kind of individualized care is becoming increasingly difficult to find. The selection of frames is also fantastic, though I do hope they carry Prada and rounder shaped frames in the future. The staff was incredibly helpful when it came to finding something that actually suited me. They offered honest opinions and guidance while still allowing me to make the final decision, which made the entire experience enjoyable rather than stressful.

I went for my first eye exam in over 5 years, and every staff member I interacted with was very helpful and patient. The lady who took pictures of my eyes and did everything else was patient and explained what each of the three machines did. Next, Dr. Braim took the time to explain his findings and help me understand the medical state of my eyes. The other lady who helped me pick out my glasses focused on both budget and style and helped me choose a pair I felt comfortable wearing. She also explained the charges and why I should pay for certain things, like anti-glare coating, etc. We concluded the visit by explaining how to get contacts if I wanted them, what their procedure is, and that they would contact me when the glasses were ready for pickup. I had my visit on Thursday at 1, and they had them ready the following Tuesday at 1. When I picked them up, it took 5-10 minutes, and they fit perfectly and needed no adjustments. I'm very satisfied with my experience here.